Helpzero is the AI tier that resolves IT issues before they reach your team — an autonomous tier zero that clears the 40–60% of tickets that are repetitive, so your people only see the work that needs them.
Helpzero absorbs the repetitive flood, securely — without the data overload or the headcount.
Helpzero never stores or types user passwords. Access flows through identity-based connections with strict isolation layers.
Anything that looks like a security event is never “resolved” silently — it’s auto-escalated to your team immediately, by design.
Every resolution runs in a bounded loop with forced clean escalation. The agent knows exactly when to stop and hand over.
Your runbooks, policies, and past resolutions become the agent’s working knowledge — scoped per tenant, never shared.
The Auto-Discovery Engine maps your environment before the agent ever acts — four steps from connection to resolution.
You need support that keeps up. Toolkits are for enterprises with IT departments — Helpzero is a product that works on day one.
See pricing“The category is proven, and the enterprise is served. Nobody productized autonomous IT support for the SMB through the MSP channel — that’s Helpzero.”
With identity-driven setup, you’re watching Helpzero draft resolutions on real tickets in days — risk-free.
Approve exactly what the agent may handle. Tier zero goes live only on the scopes you allow.
Your team sees only the work that needs them — and the resolution rate climbs as the agent learns.
Book a demo and watch Helpzero run in shadow mode on your real tickets — before it touches anything.
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